Monitoring - NT37 has been rebuilt. We have attached the data drive from the defunct live server, this will avoid data-loss. All sites should now be online and working.
Should you see any issues please contact our team.
We are aware of an issue with FTP, we are working to address this.
Apr 23, 2024 - 09:57 UTC
Update - Restore of NT37 has failed. We are rebuilding the server. This will take some time to complete.
Apr 19, 2024 - 09:12 UTC
Investigating - We are currently investigating an issue with server NT37.
Apr 18, 2024 - 13:18 UTC
Resolved -
NT41 is now back online.
Apr 10, 20:42 UTC
Update -
We are continuing to wait for the restore process to complete (NT41).
Apr 10, 16:42 UTC
Update -
The server NT42 is back online and stable. Server NT41 is being restored.
Apr 10, 15:01 UTC
Identified -
Unfortunately it seems the OS disk is corrupt on NT41 & NT42. We are beginning to restore from backups. Restoring from backups can take some time, depending on the amount of data to be restored.
Apr 10, 12:32 UTC
Investigating -
We are aware of some issues with servers NT41 and NT42 Our teams are investigating a possible OS corruption preventing boot.
Apr 10, 10:47 UTC
Resolved -
This incident has been resolved.
Apr 10, 10:46 UTC
Investigating -
We are currently investigating internal functionality of our WCP VPS management tools. VPS and site management through WCP are degraded at this time. We will update this status when the cause of the incident is identified, and remedied.
While site and server management through WCP is effected, connectivity to customer sites and services has not been degraded at this time.
Apr 1, 07:43 UTC