Emergency - Network Maintenance in Saint Louis, MO - POD01
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 08, 2024 - 19:30 UTC
Scheduled - We are currently undergoing an emergency network maintenance to optimize our infrastructure and enhance service reliability. During this time, you may experience brief interruptions or slowdowns in network connectivity.

We apologize for any inconvenience caused and assure you that our team is working diligently to minimize disruption and complete the maintenance as quickly as possible.

Estimated Duration: 1 Hour

Next Update: We will provide another update once maintenance is completed or if there are any significant developments.

Thank you for your patience and understanding.
May 8, 2024 19:30-20:30 UTC

About This Site

Hostek provides Cloud Server hosting for businesses of all sizes. This page outlines the status of Hostek provided services.

Uptime over the past 90 days. View historical uptime.
Network Infrastructure Under Maintenance
90 days ago
99.95 % uptime
Today
STL Region Under Maintenance
90 days ago
99.89 % uptime
Today
REA Region Operational
90 days ago
100.0 % uptime
Today
ASH Region Operational
90 days ago
99.81 % uptime
Today
ATL Region Operational
90 days ago
100.0 % uptime
Today
ENF Region Operational
90 days ago
100.0 % uptime
Today
LDC Region Operational
90 days ago
100.0 % uptime
Today
MDC Region Operational
90 days ago
100.0 % uptime
Today
ColdFusion Services ? Operational
Shared Services ? Operational
Client Portal ? Operational
External Internet Service ? Operational
Common 3rd-Party Services Operational
Cloudflare DNS Root Servers Operational
Cloudflare Cloudflare Authoritative DNS Operational
Intercom Email Operational
Intercom Chats and Posts Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 8, 2024

Unresolved incident: Emergency - Network Maintenance in Saint Louis, MO - POD01.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024
STL Network Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 20:00 UTC
Update - Network maintenance has uncovered an underlying issue that intensified issues with our Compute POD03. We will be remedying this issue momentarily, but unfortunately, a brief outage for a small number of customers in that Compute POD will be required. Downtime will be kept to the minimum amount possible. We are expecting the maintenance period for this task to begin at 1715 Central Daylight Time.
May 3, 21:54 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 16:00 UTC
Scheduled - Network Maintenance

We are performing network maintenance in our STL datacenter.
While the work we are undertaking is not expected to have customer impact there will be a period of heightened risk
We will update this status when the work is complete, or should the impact risk change.
May 3, 15:40 UTC
May 3, 2024
May 2, 2024

No incidents reported.

May 1, 2024
POD3 STL
Resolved - The issue with POD3 has been resolved, all services should be online.
May 1, 16:38 UTC
Update - We are continuing to investigate the issue with POD3 STL.
May 1, 12:55 UTC
Investigating - We are investigating an issue affecting compute POD3 of the STL region.
May 1, 09:59 UTC
NT37 - Operating System Error
Resolved - This incident has been resolved.
May 1, 09:51 UTC
Monitoring - NT37 has been rebuilt.
We have attached the data drive from the defunct live server, this will avoid data-loss.
All sites should now be online and working.

Should you see any issues please contact our team.

We are aware of an issue with FTP, we are working to address this.
Apr 23, 09:57 UTC
Update - Restore of NT37 has failed.
We are rebuilding the server.
This will take some time to complete.
Apr 19, 09:12 UTC
Investigating - We are currently investigating an issue with server NT37.
Apr 18, 13:18 UTC
Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Network Maintenance in Saint Louis, MO - POD04
Completed - The scheduled maintenance has been completed.
Apr 24, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:00 UTC
Scheduled - We are currently rerouting POD04 client traffic through new equipment as part of hardware upgrade efforts to improve uptime and stability. We anticipate minimal impact on client traffic during this process. We will provide updates once the rerouting is completed.

If you experience any issues or have concerns, please don't hesitate to reach out to our support team for assistance.

Thank you for your understanding.
Apr 24, 17:49 UTC
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