Completed -
The scheduled maintenance has been completed.
May 4, 20:00 UTC
Update -
Network maintenance has uncovered an underlying issue that intensified issues with our Compute POD03. We will be remedying this issue momentarily, but unfortunately, a brief outage for a small number of customers in that Compute POD will be required. Downtime will be kept to the minimum amount possible. We are expecting the maintenance period for this task to begin at 1715 Central Daylight Time.
May 3, 21:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 16:00 UTC
Scheduled -
Network Maintenance
We are performing network maintenance in our STL datacenter. While the work we are undertaking is not expected to have customer impact there will be a period of heightened risk We will update this status when the work is complete, or should the impact risk change.
May 3, 15:40 UTC
Resolved -
This incident has been resolved.
May 1, 09:51 UTC
Monitoring -
NT37 has been rebuilt. We have attached the data drive from the defunct live server, this will avoid data-loss. All sites should now be online and working.
Should you see any issues please contact our team.
We are aware of an issue with FTP, we are working to address this.
Apr 23, 09:57 UTC
Update -
Restore of NT37 has failed. We are rebuilding the server. This will take some time to complete.
Apr 19, 09:12 UTC
Investigating -
We are currently investigating an issue with server NT37.
Apr 18, 13:18 UTC
Completed -
The scheduled maintenance has been completed.
Apr 24, 20:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 18:00 UTC
Scheduled -
We are currently rerouting POD04 client traffic through new equipment as part of hardware upgrade efforts to improve uptime and stability. We anticipate minimal impact on client traffic during this process. We will provide updates once the rerouting is completed.
If you experience any issues or have concerns, please don't hesitate to reach out to our support team for assistance.
Thank you for your understanding.
Apr 24, 17:49 UTC